Reputation Management Specialist in Portland.

In today's age of information and technology, the first impression your business will make on someone is on the internet. The majority of customers will get an opinion of your business through a simple Google, Bing, Yahoo or any other search engines. If the first thing they see is a negative review of your business or about yourself, your business will suffer.  This damaging information often leads to missed opportunities, lower conversions and sales. With our Online Reputation Management Service, you are guaranteed to gain a better reputation, and since practically nobody goes on the second page of Google, you cannot afford to sweep your reputation under the rug anymore.

Why you need Reviews

1. Almost Everyone Reads Reviews

Before dining or shopping, 93% of U.S. consumers check online reviews at least some of the time.

Reviews Are Trusted

72% of consumers trust online reviews as much as recommendations from friends and family

Reviews Are Influential

4 out of 5 consumers have reversed a purchase decision based on negative online reviews.

Good Reviews Are Under-Represented

Unhappy customers tell an average of 24 people about their experience. Happy ones tell 15 people.

Good Reviews Are Waiting to Happen

90% of typical U.S. consumers read online reviews; 6% write them

5 Stars reputation management

The Outrun Studio reputation management solution

With Outrun Studio's reputation management services in Portland, you can rest assure that we will go above and beyond to convert your current customers into reviewers. We use a state of the art Review Funnel Strategy that guides the customer through the review process and monitor / respond to their reviews. 

How does the review funnel work?

  1. Ask and remind customers to share their experience online.
  2. Drive customers to a destination designed to convert them into reviewers.
  3. Guide each reviewer through selecting the best review site and completing the review.

We use multiple channels to drive customers into the Funnel

First we use an Email Drip Campaign that automatically emails your customers to encourage reviews. Then we place our web widget on your website to helpyour customers easily leave a review. Finally we give you printed invite take aways with each of  your invoices or products.

Identify unhappy customers before they write a review

With our Portland's Reputation Management services, we have a way to prevent negative reviews from happening. Customers who wish to leave a 4 to 5 star review will be directly presented with their review options, while customers with the intention of leaving a bad review will be re-directed to a short survey where they can tell us how your company can make amends.

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Our Reputation Management service has unbeatable features

Review Acquisition

Collect reviews with a customized landing page - Custom website widget - Email footer widget - Mobile Friendly experience -Generates reviews on major review sites - Industry-specific sites - Collect Reviews On Site.

Review Monitoring

Sends alerts when new reviews are published - Alerts include review info and link for response - Comprehensively monitors all reviews - Monitors all review sites - Includes major, minor and industry-specific sites.

Review Marketing

Auto-share positive reviews to social media - Auto-publish reviews to your website - Embeddable rating with rich-snippet markup to boost your Local SEO - Easy Embed Code - Includes aggregate reviews - Custom control over review publishing.

Reporting

PDF and web-based performance/trend reports - Aggregate reports for large, multi-location businesses - Reports sent automatically on any schedule you want.

 

Take control of your Online Reputation and contact us now!

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